Job Description
Join our dynamic team as a Junior IT Support Specialist and kickstart your tech career in El Paso this week! We're seeking motivated entry-level professionals eager to grow in a fast-paced environment. No experience? No problem – we provide comprehensive training. Enjoy competitive pay, full benefits, and opportunities for advancement. Perfect for recent graduates or career changers ready to dive into IT.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person
- Install and configure hardware/software systems
- Troubleshoot network connectivity issues
- Document technical procedures and solutions
- Assist with cybersecurity protocols
- Collaborate with senior IT staff on projects
- Train end-users on new technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends
- Valid driver's license (required for site visits)
- CompTIA A+ certification (or willingness to obtain)
- Spanish fluency (bilingual preferred)
- Pass background check/drug screening