Job Description
Launch your tech career with TechNash Solutions! We're hiring passionate entry-level IT Support Specialists to join our dynamic team in Nashville. This is your chance to gain hands-on experience in a fast-paced environment while supporting Nashville's growing tech scene. No prior experience required – we provide comprehensive training!
As a key member of our IT department, you'll work directly with clients and internal teams to resolve technical issues, ensuring seamless operations across our organization. Our culture emphasizes growth, collaboration, and innovation, making this the perfect stepping stone for your career.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Assist with user account management and access permissions
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior IT staff on infrastructure projects
- Conduct routine system maintenance and updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service mindset with patience and empathy
- Ability to learn quickly and adapt to new technologies
- Valid driver's license (occasional on-site support required)