Job Description
Join our dynamic team at InnovateTech Solutions and launch your career this week! We're urgently seeking a talented IT Support Specialist to join our Phoenix-based team. This is your chance to make an immediate impact in a fast-paced environment while enjoying competitive compensation and growth opportunities. Don't miss out on this limited-time opening – apply now!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Manage user accounts, permissions, and system access across Active Directory
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical procedures and create troubleshooting knowledge base articles
- Collaborate with cross-functional teams to resolve complex IT incidents
- Conduct regular system maintenance and security updates
- Train employees on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience in a corporate environment
- Proficiency in Windows OS, Microsoft Office 365, and Active Directory
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Certification (CompTIA A+, Network+, or Microsoft 365 Certified)
- Exceptional problem-solving and customer service skills
- Ability to work independently and prioritize multiple tasks
- Valid Arizona driver's license and reliable transportation
- Must be available to start immediately (within 7 days)