Job Description
Join Phoenix's fastest-growing tech firm with immediate openings for IT Support Specialists! We're seeking dynamic professionals to start this week in our downtown Phoenix headquarters. Enjoy flexible remote options and a collaborative environment where your expertise makes an immediate impact. No delays – interview tomorrow!
Responsibilities
- Provide Tier 1-2 technical support for 200+ employees
- Deploy and troubleshoot Windows/macOS systems and network infrastructure
- Manage Active Directory, VPN, and cloud services (Azure/O365)
- Document IT processes and maintain asset inventory
- Collaborate with cross-functional teams on IT projects
- Respond to helpdesk tickets within SLA requirements
Qualifications
- 2+ years IT support experience in Windows/macOS environments
- CompTIA A+/Network+ or equivalent certification
- Strong knowledge of Active Directory, DNS, and DHCP
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent communication and problem-solving skills
- Ability to start immediately upon offer