Job Description
Join TechFlow Solutions immediately and become a critical part of our dynamic IT support team in Oklahoma City! We're seeking proactive tech professionals who can start this week to resolve technical challenges and ensure seamless operations. This urgent contract position offers immediate impact and competitive compensation in a fast-paced environment.
As a key member of our support unit, you'll troubleshoot hardware/software issues, maintain network infrastructure, and deliver exceptional user experiences. If you're ready to hit the ground running and contribute to cutting-edge projects, apply now!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Linux systems
- Manage network infrastructure including routers, switches, and firewalls
- Provide Tier 1-2 technical support for 200+ employees
- Implement security protocols and maintain system backups
- Document technical procedures and update knowledge base
- Collaborate with vendors for hardware/software procurement
- Train users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ or equivalent certification
- Proficiency in Active Directory, Office 365, and cloud services
- Strong troubleshooting skills for hardware/network issues
- Excellent written/verbal communication abilities
- Experience with ticketing systems (ServiceNow preferred)
- Ability to start immediately and work on-site