Job Description
Are you ready for an immediate start? Apex Tech Solutions is urgently hiring a skilled IT Support Specialist to join our growing team in Fort Worth, Texas.
We are looking for a dedicated professional to manage our internal IT infrastructure, provide top-tier technical support to employees, and ensure seamless day-to-day operations. If you have a passion for technology and thrive in a fast-paced environment, we want to hear from you today.
Why Join Us?
- Immediate Start Available
- Competitive Salary & Benefits Package
- Modern Work Environment
- Professional Development Opportunities
Responsibilities
- Provide tier 1 and tier 2 technical support for hardware, software, and network issues via phone, email, and in-person.
- Manage user accounts, permissions, and Active Directory administration.
- Configure and troubleshoot laptops, printers, and mobile devices.
- Monitor system performance and perform routine maintenance to ensure network security.
- Document technical issues and resolutions in the ticketing system (ServiceNow/Jira).
- Assist in the deployment of new hardware and software updates across the organization.
Qualifications
- Associate degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Minimum of 2 years of experience in IT support or a help desk role.
- Certification in CompTIA A+ is highly preferred.
- Strong knowledge of Microsoft Office Suite and Windows operating systems.
- Experience with Active Directory and basic networking concepts (TCP/IP, DNS).
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical users.