Job Description
Join our dynamic team in Columbus and start working immediately! We're seeking an IT Support Specialist to provide critical technical assistance to our growing client base. This urgent contract role offers competitive compensation and the chance to make an immediate impact in a fast-paced environment. Perfect for professionals ready to hit the ground running!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Manage helpdesk tickets with rapid response times
- Install, configure, and troubleshoot Windows/macOS systems
- Administer cloud services (Microsoft 365, Azure)
- Document IT processes and maintain knowledge base
- Collaborate with cross-functional teams on system upgrades
Qualifications
- 3+ years in IT support/helpdesk roles
- CompTIA A+/Network+ certification required
- Proficiency in Active Directory and VPN administration
- Experience with ticketing systems (ServiceNow/Jira)
- Strong problem-solving and communication skills
- Ability to start within 48 hours of offer