Job Description
Join our dynamic team in Columbus and make an immediate impact! We're seeking a motivated IT Support Specialist to deliver exceptional technical assistance. This is a rare opportunity to start your career with a forward-thinking company offering growth, competitive benefits, and a collaborative work environment. If you're ready to hit the ground running, apply now!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Manage user accounts and access permissions across enterprise systems
- Document technical procedures and maintain knowledge base articles
- Collaborate with IT team on infrastructure upgrades and security protocols
- Train employees on new technologies and best practices
Qualifications
- Associate's degree in IT or equivalent experience required
- 1-3 years of hands-on technical support experience
- Proficiency with Windows OS, Microsoft Office Suite, and networking concepts
- Strong troubleshooting skills with ability to diagnose complex issues
- Excellent communication and customer service abilities
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional on-call duties