Job Description
Join TechHire Solutions immediately and kickstart your career in Columbus's thriving tech scene! We're seeking proactive IT Support Specialists to begin this week in a fast-paced environment. Enjoy competitive pay, flexible scheduling, and the opportunity to work with cutting-edge technology. Perfect for candidates ready to hit the ground running!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Deploy and configure desktop/laptop systems across 50+ workstations
- Manage Active Directory accounts and group policies
- Document IT procedures and maintain service desk ticketing systems
- Collaborate with cross-functional teams on system upgrades
- Train staff on cybersecurity best practices
- Monitor network performance and troubleshoot connectivity issues
- Support cloud infrastructure (Azure/O365) administration
Qualifications
- 1-3 years of hands-on IT support experience
- CompTIA A+ or Network+ certification (or equivalent experience)
- Proficiency with Windows 10/11 and Microsoft 365
- Strong troubleshooting skills for hardware/software conflicts
- Experience with service desk tools (e.g., ServiceNow, Jira)
- Basic knowledge of network protocols (TCP/IP, DNS, DHCP)
- Excellent communication and customer service abilities
- Ability to lift 25 lbs for equipment handling