Job Description
Join our dynamic team immediately! TechSolutions Phoenix is seeking a motivated IT Support Specialist to start this week in our downtown Phoenix office. This urgent hire opportunity offers competitive compensation, comprehensive benefits, and rapid career growth in a cutting-edge tech environment. If you're ready to hit the ground running and deliver exceptional technical support to our growing client base, apply today!
Responsibilities
- Provide immediate technical support for hardware/software issues across Windows and Mac systems
- Manage and resolve network connectivity problems with efficiency and precision
- Deploy and configure new IT equipment in fast-paced office environments
- Document all support tickets using our ticketing system with meticulous detail
- Collaborate with senior engineers on complex infrastructure projects
- Conduct cybersecurity awareness training for staff members
Qualifications
- 2+ years of hands-on IT support experience in professional environments
- CompTIA A+ or equivalent certification (required)
- Proficiency in Active Directory, Office 365, and cloud-based solutions
- Exceptional troubleshooting skills with network printers and peripherals
- Valid Arizona driver's license for occasional off-site support
- Ability to pass background check and pre-employment drug screen