Job Description
Join our dynamic team immediately! Memphis Innovations Group is seeking passionate Customer Service Specialists to support our growing client base in the heart of Memphis. This urgent opening offers a competitive hourly wage, comprehensive benefits, and the chance to make an immediate impact. No experience necessary – we provide paid training!
Why Memphis Innovations Group?
- Start immediately – positions filled this week
- Full-time schedule with day shift options
- Health, dental, and vision insurance
- 401(k) with company match
- Opportunities for rapid advancement
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM system
- Collaborate with support teams for complex cases
- Maintain high customer satisfaction metrics
- Process orders and account updates
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills (written & verbal)
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to Memphis location
- Willingness to work flexible hours including weekends
- No experience necessary – training provided