Job Description
URGENT HIRING: Start Immediately in El Paso! We're seeking a dynamic Customer Service Representative to join our fast-paced team. This is a direct-hire position offering competitive pay, comprehensive benefits, and immediate start date. If you thrive in customer-facing roles and want to make an impact from day one, apply now!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Collaborate with support teams to resolve complex issues
- Maintain high customer satisfaction metrics
- Process orders and transactions efficiently
- Adhere to company policies and compliance standards
Qualifications
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts (including weekends)
- High school diploma or equivalent required
- Spanish bilingual preferred
- Ability to pass background check and drug screen
- Positive attitude under pressure