Job Description
We are looking for enthusiastic, entry-level professionals to join our growing team in El Paso, Texas. If you are looking for a job that starts this week and offers excellent growth opportunities, we want to hear from you!
About the Role
As an Entry Level Technical Support Specialist, you will be the first point of contact for our clients. You will troubleshoot technical issues, provide exceptional customer service, and ensure our software runs smoothly.
Why Apply?
- Immediate Start: Onboarding begins immediately.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Training Provided: No prior experience required; we teach you everything you need to know.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat.
- Troubleshoot and resolve common technical hardware and software issues.
- Document customer interactions and solutions in our CRM system.
- Collaborate with senior IT staff to escalate complex issues.
- Maintain a high level of customer satisfaction through patience and professionalism.
Qualifications
- High school diploma or equivalent (GED).
- Basic computer literacy and typing skills.
- Strong communication skills and a positive attitude.
- Ability to work in a fast-paced, dynamic environment.
- Reliable internet connection and home office setup if remote.