Job Description
Are you ready to launch your career in the fast-paced tech industry?
Apex Digital Solutions is currently conducting urgent hiring for ambitious individuals looking to join our team in Colorado Springs. We are seeking a motivated Entry Level IT Support Specialist to assist our clients with technical issues, system maintenance, and network support. This is an incredible opportunity for recent graduates or career changers to gain hands-on experience in a cutting-edge environment.
Responsibilities
- Provide Tier 1 technical support to end-users via phone and email.
- Diagnose and resolve hardware and software connectivity issues.
- Assist in the installation, configuration, and deployment of new workstations.
- Maintain accurate records of tickets and system logs.
- Collaborate with senior engineers to troubleshoot complex network problems.
- Ensure compliance with company IT security policies.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- Basic computer literacy and familiarity with Windows and Mac operating systems.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent communication skills and a customer-first attitude.
- Ability to work independently and manage time effectively.
- Eagerness to learn new technologies and pursue certifications.