Job Description
Urgent Hiring: Kickstart Your Career in Technology!
Apex Digital Solutions is seeking a motivated Junior IT Support Specialist to join our dynamic team in Miami, Florida. We are looking for entry-level talent eager to learn and grow in a fast-paced environment.
Why Join Us?
- Competitive entry-level salary with annual reviews.
- Comprehensive training program to accelerate your career.
- Modern, collaborative office culture.
- Flexible work hours and generous benefits package.
Responsibilities:
- Troubleshoot and resolve hardware and software issues for internal employees.
- Assist in the deployment of new workstations, laptops, and peripherals.
- Maintain accurate inventory records of IT assets and software licenses.
- Provide exceptional customer service and technical guidance to stakeholders.
- Document technical issues and resolutions in our ticketing system.
- Participate in daily maintenance and system updates.
Qualifications:
- Associate degree in Computer Science, Information Technology, or related field (equivalent experience accepted).
- Basic understanding of Windows and macOS operating systems.
- Strong problem-solving and analytical thinking skills.
- Excellent verbal and written communication abilities.
- Willingness to obtain relevant IT certifications (paid by company).
- Eagerness to learn new technologies and adapt to change.
Responsibilities
- Troubleshoot and resolve hardware and software issues for internal employees.
- Assist in the deployment of new workstations, laptops, and peripherals.
- Maintain accurate inventory records of IT assets and software licenses.
- Provide exceptional customer service and technical guidance to stakeholders.
- Document technical issues and resolutions in our ticketing system.
- Participate in daily maintenance and system updates.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (equivalent experience accepted).
- Basic understanding of Windows and macOS operating systems.
- Strong problem-solving and analytical thinking skills.
- Excellent verbal and written communication abilities.
- Willingness to obtain relevant IT certifications (paid by company).
- Eagerness to learn new technologies and adapt to change.