Job Description
Start Your Career in Tech This Week!
Are you ready to launch a career in the technology sector but lack formal experience? Apex Global Solutions is looking for driven, motivated individuals to join our team as Entry Level Technical Support Associates. We offer comprehensive on-the-job training, a supportive environment, and the opportunity to grow rapidly.
Located in the heart of Denver, CO, we are committed to hiring talent that is eager to learn. If you have a passion for helping others and a desire to work in a dynamic tech environment, we want to hear from you.
Why Join Us?
- Immediate Start: Positions available to begin within 48 hours.
- No Experience Required: We provide full training to get you certified.
- Competitive Pay: Earn a solid hourly wage with performance bonuses.
- Modern Culture: Work in a collaborative, tech-forward office.
Responsibilities
- Provide first-level technical support to clients via chat, email, and phone.
- Assist customers in troubleshooting hardware and software issues.
- Document all customer interactions and technical data accurately.
- Collaborate with senior analysts to resolve complex queries.
- Learn and utilize our proprietary ticketing systems and CRM tools.
- Maintain a high standard of customer satisfaction and professionalism.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy (typing, navigating the web, Microsoft Office).
- Strong written and verbal communication skills.
- A willingness to learn new technologies quickly.
- Ability to work full-time hours in our Denver office.
- Reliable internet connection and workspace for remote training if applicable.