Job Description
Are you looking for a new career opportunity in the heart of Washington DC? TechHorizon Solutions is seeking a Entry Level IT Support Specialist to join our growing team immediately. If you are tech-savvy, eager to learn, and ready to start this week, we want to hear from you!
We offer a comprehensive benefits package, including health insurance, a 401(k) matching program, and ample opportunities for professional growth within a dynamic tech environment.
Responsibilities
- Provide Tier 1 technical support to employees via phone and email.
- Assist with hardware installation, configuration, and troubleshooting.
- Monitor system performance and ensure optimal network uptime.
- Manage and maintain software licenses and documentation.
- Respond to help desk tickets in a timely and professional manner.
Qualifications
- High School Diploma or GED required.
- Familiarity with Microsoft Office Suite and basic operating systems.
- Strong problem-solving and analytical skills.
- Excellent written and verbal communication abilities.
- Ability to work in a fast-paced environment.