Job Description
Are you looking for an opportunity to launch your career in the technology sector? Bay Area Tech Innovators is seeking an ambitious Entry Level IT Support Specialist to join our team immediately. We pride ourselves on fostering talent and providing a supportive environment where you can grow your technical skills while solving real-world problems.
Key Highlights:
- Start This Week: Immediate start date for the right candidate.
- Premium Training: Mentorship from senior engineers to accelerate your learning.
- Competitive Pay: Salary commensurate with experience in the San Jose market.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Manage incoming service requests and tickets via the helpdesk system efficiently.
- Assist in the deployment, configuration, and maintenance of workstations and peripherals.
- Collaborate with the network team to ensure system reliability and uptime.
- Document all technical issues, resolutions, and standard operating procedures.
- Conduct basic security audits and software updates for end-user devices.
Qualifications
- High school diploma or GED required; Associate or Bachelor’s degree in Information Technology is a plus.
- Basic knowledge of Windows, macOS, or Linux operating systems.
- Strong analytical thinking and problem-solving abilities.
- Excellent interpersonal and communication skills for client interaction.
- Ability to work independently and prioritize multiple tasks in a fast-paced environment.
- Must be authorized to work in the United States.