Job Description
Are you looking to kickstart your career in the fast-paced world of technology? Apex Digital Solutions is currently urgently hiring an entry-level IT Support Specialist to join our growing team in beautiful Colorado Springs, CO.
We are seeking motivated individuals with a passion for technology and a drive to learn. Whether you are a recent graduate or looking to pivot into the tech industry, we provide comprehensive training and a clear path for advancement. Don't miss this opportunity to work with cutting-edge systems and a supportive team!
Why Join Us?
- Competitive Pay: $18 - $25/hour depending on experience.
- Urgent Hiring: We are looking to fill this position immediately to meet high demand.
- Growth Opportunities: Fast-track career progression into Network Administration and Systems Engineering.
- Modern Environment: Work in a collaborative, tech-forward office in the heart of Colorado Springs.
Apply today to secure your spot in our interview queue!
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist end-users with login credentials, software installations, and basic computer operations.
- Log and track support tickets in our ticketing system to ensure timely resolution.
- Perform routine maintenance and updates on office equipment and peripherals.
- Collaborate with senior engineers to diagnose complex technical problems.
- Document technical procedures and FAQs for future reference.
- Maintain a clean and organized workspace, ensuring all IT assets are accounted for.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or Computer Science is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent written and verbal communication skills to interact with diverse users.
- Willingness to obtain relevant IT certifications (we support certification costs).
- A proactive attitude and a desire to learn new technologies quickly.