Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Colorado Springs! We're urgently seeking motivated tech enthusiasts to provide exceptional IT services to our growing client base. This is your opportunity to launch a rewarding career in technology with hands-on experience in network administration, system troubleshooting, and cybersecurity best practices. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment that values professional growth.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and peripherals
- Assist with cybersecurity protocols including data protection and access controls
- Document IT procedures and maintain accurate service logs
- Collaborate with senior technicians on complex system deployments
- Train end-users on new technologies and software applications
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs and work in various office environments
- Valid Colorado driver's license for occasional site visits
- US citizenship or permanent residency required