Job Description
Join our dynamic team at NexusTech Solutions as we rapidly expand our Dallas operations! We're urgently seeking motivated Entry-Level IT Support Specialists to deliver exceptional technical assistance to our growing client base. This is your golden opportunity to launch a rewarding career in technology with comprehensive training and mentorship from industry veterans.
What We Offer:
- Accelerated career growth path
- Industry certification sponsorship
- Modern collaborative workspace
- Competitive benefits package
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage user accounts and access permissions
- Document technical issues and resolutions
- Collaborate with senior engineers on complex problems
- Conduct system audits and security updates
- Train end-users on new technologies
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to lift 30lbs and work in varied environments
- Valid driver's license for occasional off-site support