Job Description
We're seeking motivated entry-level professionals to join our dynamic IT team immediately! This urgent opening offers rapid career growth in a supportive environment. If you're passionate about technology and eager to learn, Cleveland Tech Innovations provides the perfect launchpad for your career. No prior experience required – we provide comprehensive training! Join our mission to empower local businesses with cutting-edge tech solutions.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and basic troubleshooting
- Document IT processes and maintain knowledge base
- Collaborate with senior engineers on system deployments
- Manage helpdesk ticketing system and user requests
- Participate in cybersecurity awareness initiatives
- Support office equipment maintenance and upgrades
Qualifications
- Associate's degree or equivalent technical certification
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license for occasional site visits
- Passion for continuous learning and tech trends
- Must be available for immediate start (within 2 weeks)