Job Description
Start your tech career THIS WEEK with CyberTech Solutions! We're urgently hiring passionate Entry-Level IT Support Specialists to join our dynamic team in El Paso. No experience? No problem! We provide comprehensive training and mentorship to fast-track your growth. Enjoy competitive benefits, flexible schedules, and a collaborative environment where your skills matter. Apply today and begin your professional journey tomorrow!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Assist with network connectivity and security protocols
- Create and maintain user documentation and knowledge base articles
- Collaborate with senior engineers on complex problem resolution
- Support office equipment setup and maintenance
- Monitor system performance and escalate critical issues
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of operating systems (Windows/macOS)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience
- Valid Texas driver's license (for occasional off-site support)
- CompTIA A+ certification (or willingness to obtain within 6 months)