Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals ready to start immediately in Oklahoma City. This hands-on role offers comprehensive training and growth opportunities within a fast-paced tech environment. Perfect for recent graduates or career changers passionate about problem-solving and customer service. Start this week!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone and remote assistance
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Document incident tickets and maintain accurate IT asset inventory
- Collaborate with senior team members to resolve complex technical challenges
- Assist with network monitoring and basic system administration tasks
- Deliver exceptional customer service with clear communication skills
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS operating systems and networking fundamentals
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and collaborate in team environments
- Valid driver's license and reliable transportation for occasional site visits