Job Description
Join our dynamic Denver-based team and kickstart your career in technology! We're seeking passionate entry-level professionals ready to contribute immediately. As an IT Support Specialist, you'll be the backbone of our tech ecosystem, delivering exceptional service while growing your expertise in a collaborative environment. Start this week and gain hands-on experience with cutting-edge systems while working alongside industry mentors. Perfect for recent graduates or career changers eager to launch in Denver's thriving tech scene!
Responsibilities
- Provide first-level technical support for hardware, software, and network systems
- Diagnose and resolve user issues via phone, email, and in-person support
- Document all incidents, resolutions, and asset configurations
- Assist with IT infrastructure projects including deployments and upgrades
- Train users on new technologies and best practices
- Collaborate with senior IT staff on system improvements
- Maintain inventory and manage software licensing
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS, networking concepts, and security protocols
- Strong problem-solving abilities and customer service mindset
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Quick learner with adaptability to new technologies
- Authorized to work in the United States immediately