Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to provide essential technical support to our growing client base. This is a unique opportunity to gain hands-on experience in network administration, system troubleshooting, and customer service in a fast-paced corporate environment. Immediate hire positions available! Enjoy competitive compensation, comprehensive benefits, and a clear path for career advancement. If you're ready to launch your tech career with a forward-thinking company, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist users with account management, password resets, and access permissions
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex infrastructure projects
- Conduct routine system updates and security patching
- Train employees on new software and IT best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking concepts, and security protocols
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to work independently and as part of a team
- CompTIA A+ certification or willingness to obtain within 6 months
- Valid driver's license and reliable transportation