Job Description
Join our dynamic team as an Entry-Level Customer Support Specialist! We're urgently hiring motivated individuals in Oklahoma City to provide exceptional service to our growing client base. This is your chance to launch a rewarding career in tech with comprehensive training, competitive benefits, and rapid advancement opportunities. Don't miss this urgent opening – apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve technical issues and troubleshoot product concerns efficiently
- Document interactions accurately in CRM systems
- Collaborate with senior team members to resolve complex cases
- Contribute to process improvement initiatives
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required (college preferred)
- 0-2 years of customer service experience
- Strong communication and problem-solving skills
- Basic computer proficiency and typing ability
- Ability to work flexible hours including weekends
- Positive attitude and eagerness to learn