Job Description
Join our dynamic team immediately! Urban Solutions Group is urgently hiring motivated individuals for entry-level customer service roles in Chicago. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, benefits, and a supportive environment. Perfect for recent graduates or career changers. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic billing and account issues
- Document interactions in CRM systems
- Collaborate with team members to ensure customer satisfaction
- Participate in ongoing training programs
- Meet daily performance metrics
- Maintain professional communication standards
- Support departmental improvement initiatives
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Chicago location
- Availability to work flexible shifts including weekends