Job Description
Join our dynamic team at Apex Solutions Group in Columbus, OH! We're urgently seeking a Customer Service Representative to start immediately. This is a rare opportunity to launch your career with a forward-thinking company offering competitive pay and rapid growth potential. If you're a proactive communicator ready to make an immediate impact, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve customer issues efficiently using CRM systems
- Document interactions and maintain accurate records
- Collaborate with cross-functional teams to improve service quality
- Meet/exceed daily performance metrics
- Participate in ongoing training programs
- Support sales initiatives through customer engagement
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- Strong problem-solving abilities
- Available for flexible scheduling including weekends
- Valid Ohio driver's license (if applicable)