Job Description
Join Omaha's fastest-growing startup as an Entry-Level Customer Service Representative! We're hiring immediately to support our expanding client base in the fintech sector. No experience necessary—just your positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment in downtown Omaha. Apply today and start your career journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing and account issues using our CRM software
- Document customer interactions accurately in our internal database
- Collaborate with senior team members to resolve complex cases
- Participate in ongoing training programs to enhance product knowledge
- Contribute to team performance metrics and quality standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency and ability to learn new software quickly
- Customer-focused mindset with problem-solving aptitude
- Ability to work flexible hours including weekends
- Valid driver's license and reliable transportation
- No prior experience required—training provided