Job Description
Hiring Immediately for Weekend Shifts in Tucson, AZ!
Are you looking for a rewarding job that fits perfectly around your weekend schedule? Valley Support Services is expanding our team and looking for motivated individuals to join us as Weekend Customer Service Associates. We pride ourselves on exceptional service and offer a competitive benefits package including health insurance and paid time off.
Join a company that values your time and talent. If you are reliable, friendly, and ready to start, apply today!
Responsibilities
- Provide exceptional customer service via phone, email, and live chat.
- Assist customers with inquiries regarding products, orders, and account information.
- Process returns, exchanges, and refunds accurately and efficiently.
- Document customer interactions and feedback in the CRM system.
- Collaborate with team members to ensure a smooth weekend operation.
- Identify and escalate complex issues to the supervisor when necessary.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or retail experience is preferred but not required.
- Strong verbal and written communication skills.
- Must be available to work weekends (Saturday and Sunday).
- Basic computer proficiency and typing speed of 40+ WPM.
- Able to stand for extended periods and work in a fast-paced environment.