Job Description
Are you ready to start this week?
TechFlow Solutions is currently seeking a dedicated Weekend Customer Service Representative to join our growing team in Houston, TX. We offer a competitive hourly rate, flexible weekend schedules, and a chance to work with cutting-edge technology in a supportive environment.
If you are looking for a role that offers immediate opportunities and weekend shifts, apply today!
Responsibilities
- Manage and resolve high-volume customer inquiries via phone, email, and live chat during weekend shifts.
- Diagnose and troubleshoot technical issues for our clients with patience and accuracy.
- Document all interactions and resolutions in our CRM system (Salesforce) to maintain accurate records.
- Collaborate with the logistics and technical support teams to ensure seamless service delivery.
- Upsell products and services to existing clients to maximize revenue.
Qualifications
- High school diploma or equivalent (GED) required; Associate’s degree preferred.
- Previous experience in customer service, support, or technical helpdesk roles is a plus.
- Must be available to work Saturdays and Sundays on a consistent basis.
- Strong computer literacy, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills in English.