Job Description
Are you a problem-solving tech enthusiast looking for a flexible schedule? Apex Digital Systems is seeking a dedicated Weekend IT Support Specialist to join our team in the heart of Washington DC. This is an immediate hire opportunity for candidates ready to start this week.
We offer a competitive pay structure with premium weekend rates, comprehensive benefits, and a collaborative environment where your technical skills make an impact. If you thrive in a fast-paced setting and enjoy helping others resolve complex technical issues, we want to hear from you.
Why Join Us?
- Start This Week: Immediate start date for the right candidate.
- Weekend Schedule: Enjoy your weekdays free with Saturday & Sunday coverage.
- Competitive Pay: Earn up to $35/hour with overtime opportunities.
- Professional Growth: Ongoing training and clear career progression paths.
Don't miss this chance to advance your career in a dynamic city. Apply today to secure your spot in our team!
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues during weekend shifts.
- Manage and respond to IT support tickets via Help Desk software (e.g., ServiceNow, Jira) with a focus on speed and accuracy.
- Perform routine system maintenance, patch management, and security audits on weekends.
- Assist in the deployment of new hardware and peripherals for office staff.
- Document all technical issues and resolutions in the knowledge base to improve team efficiency.
- Collaborate with the on-site IT team to ensure 100% uptime and seamless operations.
Qualifications
- Associate degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).
- Minimum of 2 years of experience in IT support or Help Desk roles.
- Strong knowledge of Windows 10/11 and macOS operating systems.
- Familiarity with networking concepts, VPNs, and basic troubleshooting protocols.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work independently and efficiently with minimal supervision during weekend hours.