Job Description
Join our dynamic team at Metro Logistics Solutions and kickstart your weekend career! We're seeking energetic Customer Service Specialists to join our Houston operations immediately. Enjoy flexible weekend shifts while supporting our clients with exceptional service. This is your chance to work with a forward-thinking company offering competitive pay and growth opportunities.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Process orders and resolve shipping logistics efficiently
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain accurate documentation in our CRM system
- Contribute to process improvement initiatives
- Uphold company standards for service excellence
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or logistics experience
- Proficiency with Microsoft Office and CRM software
- Exceptional communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Weekend availability (Saturday/Sunday shifts)
- Valid Texas driver's license (if local travel required)