Job Description
We are seeking enthusiastic professionals to join our dynamic team for immediate weekend shifts in Charlotte, NC. At Charlotte Tech Solutions, we are committed to excellence and are looking for individuals who thrive in a fast-paced environment.
This role offers the flexibility you need with the competitive compensation you deserve. You will be the face of our brand, ensuring our clients receive the support they need during peak weekend hours.
Responsibilities
- Deliver exceptional customer support during weekend hours via phone and email.
- Handle incoming inquiries with a focus on speed and accuracy.
- Process transactions and maintain accurate records in the CRM system.
- Identify opportunities to improve the customer experience and workflow.
- Collaborate with the support team to meet daily performance targets.
Qualifications
- High school diploma or GED.
- Previous experience in customer service is a plus.
- Strong interpersonal and communication skills.
- Must be available to work Saturdays and Sundays.
- Reliable internet connection and computer access.