Job Description
We are urgently hiring a dedicated Part-Time IT Support Specialist to join our growing team in Tampa, FL. If you are looking for a flexible schedule with immediate start opportunities and competitive pay, this is the role for you.
In this role, you will provide technical assistance to our employees and clients, ensuring our technology infrastructure runs smoothly. We value quick problem solvers and reliable team members who can hit the ground running.
Why Apply?
- Immediate Start: We are looking to fill this position ASAP.
- Flexible Hours: Part-time schedule tailored to your needs.
- Competitive Pay: $18.00 - $22.00/hour based on experience.
Job Overview
As an IT Support Specialist, you will be the first point of contact for technical issues. Your expertise will help maintain productivity across our operations in Tampa.
Responsibilities
- Troubleshoot Hardware & Software: Diagnose and resolve computer, printer, and network issues efficiently.
- Manage IT Tickets: Process help desk tickets in a timely manner, prioritizing urgent requests.
- User Support: Provide remote and on-site technical support to staff members, ensuring a positive user experience.
- System Maintenance: Assist in the installation, configuration, and maintenance of office equipment and software.
- Security Compliance: Ensure data privacy and adherence to company security protocols.
Qualifications
- Experience: 1-2 years of experience in IT support, help desk, or customer service is preferred.
- Education: Associate degree in Computer Science, Information Technology, or related field.
- Certifications: CompTIA A+ or similar certifications are a plus.
- Skills: Proficient in Windows and Microsoft Office Suite; basic knowledge of networking concepts.
- Communication: Excellent verbal and written communication skills to interact with diverse teams.
- Availability: Ability to work part-time hours (20-30 hours per week) with some flexibility.