Job Description
Are you ready for an Urgent Opportunity? Join a dynamic team in Pennsylvania as a Part-Time IT Support Specialist. We are currently seeking highly motivated individuals to join our growing department immediately. This is a fantastic opportunity for those seeking flexibility without sacrificing professional growth. If you are tech-savvy and looking for a part-time role in the heart of Philadelphia, apply today!
Why Join Us?
- Immediate Start: Don't wait—positions are filling up fast.
- Flexible Hours: Perfect for students or those seeking work-life balance.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Modern Environment: Work in a cutting-edge office with a collaborative team.
We are looking for someone who thrives in a fast-paced environment and can deliver exceptional service to our clients in the USA.
Responsibilities
- Provide high-quality technical support to end-users via phone, email, and in-person.
- Diagnose and troubleshoot hardware and software issues efficiently.
- Maintain accurate records of all incidents and resolutions in the CRM system.
- Assist in the deployment and configuration of new workstations and peripherals.
- Monitor system performance and proactively address potential outages.
- Collaborate with the senior engineering team to implement technical solutions.
- Conduct basic user training on company software and security protocols.
Qualifications
- High School Diploma or GED required; Associate's degree in IT or related field a plus.
- Basic knowledge of Windows, macOS, and Linux operating systems.
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP).
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Must be available for a flexible part-time schedule.