Job Description
Join TechHire Solutions, a leading tech staffing firm, for an urgent part-time IT Support Specialist position in San Jose's vibrant tech hub. We're seeking motivated professionals to deliver exceptional technical support to our dynamic client base. This flexible role offers competitive compensation and the opportunity to work with cutting-edge technology while maintaining work-life balance. Immediate start available – apply now to secure your spot!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve escalated technical problems
- Conduct user training on new systems and technologies
- Monitor system performance and implement security protocols
- Support cloud-based applications and SaaS platforms
Qualifications
- 1+ years of hands-on IT support experience
- Proficiency in Windows OS, Active Directory, and Microsoft 365
- Strong troubleshooting skills for hardware/network issues
- CompTIA A+ or equivalent certification preferred
- Excellent communication and customer service abilities
- Ability to work independently with minimal supervision
- Valid California driver's license (for occasional site visits)
- Availability for flexible hours including weekends