Job Description
Immediate opening for Part-Time Customer Service Specialist in Denver!
We're urgently seeking passionate individuals to join our dynamic support team. This is a fantastic opportunity to gain valuable experience in a fast-paced tech environment while serving diverse clients across the Rocky Mountain region. Enjoy flexible scheduling, competitive compensation, and the chance to make an immediate impact!
What We Offer:
- Competitive hourly pay ($18-$24)
- Flexible part-time hours (20-30 hrs/week)
- Immediate start date
- Comprehensive product training
- Collaborative team environment
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues and product concerns efficiently
- Document all interactions in CRM system with precision
- Collaborate with team to maintain service excellence standards
- Identify and escalate complex issues to senior specialists
- Meet/exceed customer satisfaction metrics
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong problem-solving and communication skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to work flexible schedule including evenings/weekends
- Comfortable with multitasking in fast-paced environment
- Must pass background check and drug screening
- Valid US work authorization required