Job Description
Join our dynamic team at QuickServe Solutions! We're urgently hiring motivated individuals for part-time customer service roles in Sacramento. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Perfect for students, parents, or anyone seeking supplemental income. Immediate start available!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using CRM systems
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics including call quality and resolution times
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong verbal communication and active listening skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Passion for problem-solving and customer satisfaction