Job Description
Join our dynamic team at Apex Solutions Group! We're urgently seeking motivated Part-Time Customer Service Representatives to deliver exceptional client experiences. This flexible role offers competitive compensation, growth opportunities, and a supportive environment. Perfect for students, career changers, or those seeking supplemental income. Apply today and make an immediate impact!
Responsibilities
- Handle high-volume inbound/outbound calls with professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve escalations
- Meet/exceed daily performance metrics
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication & problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Proficient with CRM software (Salesforce experience a plus)
- Strong attention to detail and time management