Job Description
Join our dynamic team in the heart of NYC! Metro Solutions Group is urgently seeking enthusiastic Part-Time Customer Service Associates to deliver exceptional experiences to our diverse clientele. This urgent opening offers immediate start dates with flexible scheduling (15-25 hours/week). Ideal for students, career changers, or those seeking supplemental income. Enjoy a collaborative environment in our modern Manhattan office with competitive compensation and growth opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our CRM system
- Resolve customer concerns with solution-oriented approaches
- Collaborate with team members to maintain service standards
- Assist with inventory management and store operations
- Participate in ongoing training programs
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (college students welcome)
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn systems quickly
- Flexible availability including evenings/weekends
- Ability to stand for extended periods
- Valid work authorization in the US
- Positive attitude with problem-solving mindset