Job Description
Immediate opening for IT Support Specialist in Las Vegas! Join our dynamic team at Nevada Tech Solutions and become the backbone of our client's technology infrastructure. We're seeking a proactive problem-solver to deliver exceptional technical support in a fast-paced environment. This urgent role offers competitive compensation, comprehensive benefits, and rapid career growth. Apply now to join our innovative team and make an immediate impact!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows/macOS environments
- Manage Active Directory, Azure AD, and cloud infrastructure
- Implement cybersecurity protocols and conduct vulnerability assessments
- Document technical procedures and maintain knowledge base
- Collaborate with cross-functional teams on technology projects
- Train end-users on system utilization and best practices
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ or equivalent certification required
- Expert knowledge of Windows Server administration (2016/2019)
- Proficiency in PowerShell scripting and automation tools
- Experience with ticketing systems (ServiceNow/Jira) and ITIL practices
- Strong analytical skills with ability to troubleshoot complex issues
- Excellent communication and customer service abilities
- Ability to work flexible hours including occasional on-call duties