Job Description
Join TechFlow Solutions immediately as an IT Support Specialist! We're urgently seeking a tech-savvy professional to resolve critical system issues and support our Columbus-based clients. This is your chance to launch your career with a dynamic team that values problem-solving and innovation. Apply now if you're ready to hit the ground running in a fast-paced environment.
Responsibilities
- Diagnose and resolve hardware/software issues across diverse systems
- Provide remote and on-site technical support to enterprise clients
- Manage ticket queues and prioritize critical system outages
- Deploy and configure new workstations and network infrastructure
- Document technical procedures and maintain knowledge base
- Collaborate with cross-functional teams during major deployments
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS and Active Directory
- Experience with ticketing systems (ServiceNow/Jira)
- Strong troubleshooting and communication skills
- Ability to work under pressure with tight deadlines
- Valid driver's license for client site visits