Job Description
Immediate opportunity! TechCorp Solutions is urgently hiring a skilled IT Support Specialist to join our dynamic team in Wichita. This role requires immediate availability and offers competitive compensation with full benefits. Join us to deliver exceptional technical support and drive innovation in a fast-paced environment.
Responsibilities
- Provide prompt technical support for hardware/software issues across 100+ workstations
- Manage network infrastructure including routers, switches, and cloud services
- Deploy and maintain security protocols to protect company data
- Collaborate with cross-functional teams to resolve complex system issues
- Document IT procedures and create user training materials
- Oversee hardware lifecycle management and procurement
- Monitor system performance and implement optimization strategies
Qualifications
- 3+ years of hands-on IT support experience in Windows/Linux environments
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Active Directory, Azure AD, and cloud services
- Strong troubleshooting skills with network diagnostics tools
- Ability to work independently with minimal supervision
- Excellent communication and customer service skills
- Valid driver's license for occasional site visits
- Immediate availability required for onboarding