Job Description
Immediate opportunity for IT Support Specialist in Kansas City, MO! Join our dynamic team and hit the ground running in a fast-paced environment. We're seeking tech-savvy individuals to resolve critical system issues and provide exceptional user support. This urgent contract role offers competitive compensation and the chance to make an immediate impact.
Why join us? Flexible hours, remote work options, and direct placement potential after contract period. Apply today and start your new career tomorrow!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide Tier 1/2 support for 150+ employees via phone, email, and in-person
- Deploy and configure new workstations and peripherals
- Document all IT procedures and maintain asset inventory
- Collaborate with vendors for hardware/software procurement
- Implement cybersecurity protocols and data backup solutions
- Train end-users on software applications
Qualifications
- 1-3 years of hands-on IT support experience
- CompTIA A+ or equivalent certification preferred
- Proficiency in Active Directory, Office 365, and endpoint management
- Strong troubleshooting skills for network connectivity issues
- Excellent communication and customer service abilities
- Ability to lift 30lbs for equipment installation
- Valid driver's license for occasional site visits