Job Description
Join TechFlow Solutions for an urgent contract position with weekly pay in the heart of San Francisco! We're seeking a skilled IT Support Specialist to join our dynamic team immediately. This role offers competitive compensation, flexible hours, and the opportunity to work with cutting-edge technology in a fast-paced environment. Weekly payments ensure you get paid quickly for your hard work!
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues
- Deploy and configure desktop/laptop systems and peripherals
- Manage user accounts and access permissions in Active Directory
- Document all IT processes and incident resolutions
- Collaborate with cross-functional teams on system upgrades
- Monitor and maintain security protocols for company devices
- Assist with onboarding new employees with IT setups
Qualifications
- 3+ years of IT support experience in corporate environments
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS, macOS, and Microsoft 365
- Experience with helpdesk ticketing systems (e.g., Jira, ServiceNow)
- Strong troubleshooting skills for network connectivity issues
- Excellent written and verbal communication abilities
- Ability to work independently with minimal supervision