Job Description
We are hiring immediately for a Technical Support Specialist to join our growing team in Minneapolis. This is an urgent hiring opportunity for driven professionals looking for weekly pay and a dynamic work environment.
As the face of our technical support team, you will resolve complex IT issues while enjoying a premium benefits package and a culture that values innovation and employee growth.
Why This Role is Right for You:
- Weekly Paychecks: Get paid every Friday with direct deposit.
- Competitive Compensation: Earn between $20 - $30/hour based on experience.
- Modern Benefits: Health, dental, and 401(k) matching available.
Responsibilities
- Diagnose and troubleshoot hardware, software, and network connectivity issues.
- Provide exceptional technical support via phone, email, and remote desktop tools.
- Install, configure, and maintain computer systems and peripherals.
- Maintain accurate documentation of all support tickets and resolutions.
- Collaborate with cross-functional teams to improve IT processes and efficiency.
- Stay updated on the latest technology trends to provide proactive solutions.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field preferred.
- 1-3 years of experience in IT support, helpdesk, or customer service.
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including occasional evenings.
- Reliable transportation and valid driver's license.