Job Description
Join our dynamic team at TechOmaha Solutions and launch your career in technology! We're immediately hiring motivated entry-level professionals to provide essential IT support to our growing client base. This is your chance to gain hands-on experience in a collaborative environment with mentorship from industry experts. No formal experience required – we'll train you on industry-standard tools and processes. Enjoy competitive pay, comprehensive benefits, and opportunities for rapid growth within our Omaha headquarters.
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using ticketing systems
- Assist with network security protocols and data backup procedures
- Collaborate with senior technicians on complex system deployments
- Conduct routine system maintenance and performance monitoring
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (occasional onsite visits required)
- CompTIA A+ certification is a plus but not required