Job Description
Are you looking for urgent hiring opportunities in Columbus, OH? Columbus Tech Solutions is currently seeking a dedicated Part-Time Technical Support Specialist to join our dynamic team.
We are committed to providing top-tier service and are looking for individuals who thrive in a fast-paced environment. This is a fantastic opportunity for students or professionals seeking flexible hours without compromising on career growth.
Why Join Us?
- Competitive hourly pay ($18 - $25/hr).
- Flexible part-time schedule.
- Modern work environment in downtown Columbus.
- Opportunity for rapid career advancement.
Responsibilities
- Provide technical assistance and troubleshooting for hardware and software issues.
- Respond to incoming inquiries via phone, email, and chat in a professional manner.
- Document technical issues and resolutions in our CRM system.
- Collaborate with senior engineers to resolve complex technical problems.
- Maintain a high level of customer satisfaction and resolve tickets efficiently.
Qualifications
- High school diploma or equivalent required; Associate degree preferred.
- Basic knowledge of Windows, Mac OS, and common office software.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Must be available for shifts during peak hours.